Call Center Interview Questions
- What is Call Center?
- What is GPRS?
- What is the role of an admin manager?
- What is Inbound and Outbound?
- What is the importance of quality and quality analyst in call center?
- What is the abbreviation of WNS?
- What is the Definition of Quality?
- Why do you think you would do well at this job?
- What kind of person would you refuse to work with?
- What is more important to you: the money or the work?
- What are the responsibilities of a quality analyst in call center?
- What are differences between quality analyst and team leader?
- What is voice process?
- What are advantages and disadvantages of a BPO job?
- What is Smart Work and Hard Work?
- What is backend?
- What are the major key responsibility areas for a manager in BPO?
- What is active directory?
- What is customer service?
- Why did you leave your last job?
- What is insurance?
- What are the responsibilities of a team leader in call center?
- What is all about QM integration?
- What is difference between WEP & WPA-PSK?
- What is the difference between BPO and CALL CENTRE?
- What is a BPO?
- What are the job responsibilities of a quality analyst in a call center?
- What is CDMA?
- Do you know anyone who works for us?
- What kind of salary do you need?
- What experience do you have in this field?
- Do you consider yourself successful?
- What do co-workers say about you?
- What do you know about this organization?
- Why do you want to work for this organization?
- Are you a team player?
- How long would you expect to work for us if hired?
- Have you ever had to fire anyone? How did you feel about that?
- What is your philosophy towards work?
- If you had enough money to retire right now, would you?
- Have you ever been asked to leave a position?
- Why should we hire you?
- What irritates you about co-workers?
- What is your greatest strength?